About MISHIMASK

Looking for a mask-only subscription? MISHIMASK is our mask subscription for those who want an easy, affordable, and convenient way to try out new sheet masks, patches, packs, and basically anything mask-related every month! Try our monthly Korean mask subscription for only $13.95*/month. Find out how it works and what you will get each month below.

*Monthly shipping fees apply starting from $5.95 (varies by country). Bags are not customized. Please check the Shipping Schedule page for sold out dates. If you purchase your subscription after a certain month's bags sell out, your first bag will be the next month's bag.

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What is MISHIMASK?



Our mission at MISHIBOX (pronounced "me-she") is to help you explore the exciting (and sometimes very cute) world of Korean beauty. We want to help you discover your favorite masks in a convenient, effortless, and affordable way.

We will send you a curated bag with a combination of 8 - 10 carefully curated Korean mask products including sheet masks, patches, packs, and basically all things mask-related from a wide range of brands. We are all about finding the best mask products for you to try from both brands that you already love and the brands that we think you will love. We also take a special interest in discovering brands that may be difficult to access from outside of Korea.

Curious about what masks have been included in our Past Bags? Check out our Past Bags page to see if MISHIMASK is a good fit for you!
 

What Will You Get?

With your active MISHIMASK monthly subscription, you will receive:

  1. A combination of 8 - 10 carefully curated mask products including sheet masks, patches, packs, and basically all things mask-related.
  2. Exclusive First Access and Free Shipping with your monthly bag on any products from the exclusive subscriber-only Add-On Collection.
  3. Reward points for every bag!
  4. All product descriptions and usage instructions in English.
  5. All ingredients in English posted online on our website and are available via the link provided on the info card in the current month's bag.
  6. Access to our awesome customer service team that is always ready and happy to help!
    If you are ever unsure as to how to use a product, feel free to email us any time at customerservice@mishibox.com.

    MISHIMASK 101

    Here are some important things to know about MISHIMASK!

    1. You will be charged for your first bag as soon as you sign up. Afterwards, you will be re-billed on the 28th of each month prior to shipping (Ex. Billing on Sept 28th for the October bag, Oct 28th for the November bag, etc.).
    2. You must create an account to view your subscription information. Creating an account on our website is optional and therefore an account is not automatically created for you.
    3. The deadline to cancel your subscription auto-renewal is 11:59 PM EST on the 27th of each month before the monthly re-bill date. Please note that cancelling the subscription does not cancel any open orders that you have--it ONLY cancels the auto-renewal of the subscription. To cancel an order before it ships and get a full refund, please email us at customerservice@mishibox.com and specify that you want to cancel the currently open order.
    4. All shipping dates are posted on our Shipping Schedule page.
    5. If you don't know which bag will be your first bag, please check the Sold Out Dates. If you signed up for your subscription AFTER the sold out date, then your bag will be the next month's bag.
    6. Korean dates on products are EITHER the manufacture date OR the expiration date. Expiration dates can vary from two to five years from the manufacture date. This varies depending on the product type and sometimes depending on the brand as well. Most sheet masks have a shelf life of two years unless specified otherwise on the mask. If you can't read Korean, check out this image on what the characters for the manufacture date and the expiration date look like. We also have a blog post that explains Korean expiration dates in more detail.

    Have more questions?

    Check out our FAQ database for more information.
    If you still can't find your answer, feel free to email us at customerservice@mishibox.com.
     
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    JOIN THE LIST AND RECEIVE 10% OFF YOUR FIRST ORDER!

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